Healthy Homes Assessments NZ Wide

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Healthy Homes Inspections NZ Wide - $225 + GST

Impartial, Independent, Compliant

Healthy Homes Assessments NZ Wide

Resultz Group New Zealand has completed several thousand Healthy Homes Inspections since June 2020. So it’s fair to say we have the process down-pat. Our experienced technicians are trained to audit rental properties against the five Healthy Homes standards.

What’s more, our assessments are impartial and independent. Given we’re not affiliated with any insulation and heating companies, or any building contractors, you can be assured of unbiased findings. We do not profit from any subsequent costs that may be incurred to bring your property up to standard. The assessment provided to you is reflective of what the property represents.

Contact your nearest Healthy Homes Inspection team. 

How It Works

A Health Homes Assessment Technician will visit your property and complete a full external and internal audit. They can also give you an indication of the findings at the time of the assessment. Healthy Home Assessment standards are very specific, and so it helps to have some talk through what’s required to meet them.

After the assessment, they’ll go away and prepare a comprehensive report of the audit. You will be provided with this report, which is technically referred to as a Compliance Statement. An example of this is provided in the attached Compliance Statement.

If work is required to bring your property up to compliance, the Compliance Statement will document what specifically needs to be done.

Once all work is completed to the required standards, an updated Healthy Homes Assessment Compliance Statement is issued. You then attach this to the Tenancy Agreement.

In addition to the Healthy Homes Assessment, your Resultz technician will carry out a complimentary Smoke Alarm Audit. This is also a requirement of the Residential Tenancy Act.

What is a Healthy Home Assessment?

Approximately 600,000 New Zealander rent, a number which is rapidly increasing.

Meanwhile, research-based in New Zealand concludes that our rental stock is of poorer quality than owner-occupied homes.

So while the number of Kiwi’s renting continues to increase, the quality of our rentals are not.

Poor quality housing is often riddled with dampness and mould, both of which can lead to negative health outcomes for tenants.

Healthy Home Standards

The Healthy Homes Standards introduce specific and minimum standards in rental properties for: Insulation,Heating, Ventilation, Moisture ingress and drainage, and
Draught stopping.

These standards will help ensure landlords have healthier, warmer and drier homes for tenants while lowering maintenance costs for their investments.

A Resultz Healthy Home Assessment is a comprehensive audit of your rental property completed by our experienced team to ensure you meet the current level of healthy homes requirements.




Moisture Ingress and Drainage

Draught Stopping

Healthy Homes Inspections

The healthy homes standards are now legislation and all residential rental properties are required to comply with the standards. Healthy Homes Inspections measure compliance. 

The healthy homes standards are part of the Residential Tenancies Act. It requires all rental homes to comply with specific regulations regarding:

  • Insulation
  • Heating
  • Ventilation
  • Moisture ingress and drainage and
  • Draught stopping by July 2021.

What is Required to Meet Healthy Homes Assessment Requirements?

The Healthy Homes Standards (HHS) cover five standards, as outlined below.

The main living room must have one or more fixed qualifying heaters, which provide at least the required heating capacity to heat the main living room to at least 18°C and be capable of maintaining this temperature during the coldest days of winter.


The new regulations clarify the requirements for heating devices – some will not meet the requirements under the heating standard as they are inefficient, unaffordable or unhealthy.


A heating assessment tool is used to determine the heating capacity required for the main living room at rental premises, including a boarding house. When used correctly this tool will confirm if existing heating devices will meet the standard or what heating options will meet the heating standard if installed.


There is an online heating assessment tool you can use to help you calculate the heating requirements for the living room in a rental home. You'll need measurements of your living room walls, floor, windows and ceiling to help you work out your heating requirements.


Visit Tenancy Govt Website

The minimum level of ceiling and underfloor insulation must either meet the 2008 Building Code, or (for existing ceiling insulation) have a minimum thickness of 120mm and be in reasonable condition with no dampness, damage or displacement.


The new regulations also specify where insulation exemption applies. Insulation requirements differ according to your region and are measured by R-value. ‘R’ stands for resistance – how well insulation resists heat flow.


The higher the R-value, the better the insulation. Minimum R-values vary across New Zealand.

Ventilation must include openable windows or doors in each habitable space. The windows or doors must comprise at least 5% of the floor area of that space.


An appropriately sized extractor fan or rangehood must be installed kitchens above an indoor cooktop, and in rooms with a bath or shower.

If a rental property has an enclosed subfloor space, it must have an on-ground moisture barrier, which will stop moisture from rising into the home.


Moisture is a big factor contributing to dampness in a home. Not only can this lead to health problems for occupants, it can be damaging to the house. Risks to health can be negated with adequate moisture control.


"Poor quality housing, particularly cold and damp houses, is linked to the following diseases: Asthma, Respiratory, infections, Rheumatic fever, Cardiovascular disease, Respiratory illnesses and infections, including asthma, bronchiolitis, pneumonia, bronchiectasis, tuberculosis."



The standards reinforce existing law that says landlords must have adequate drainage and guttering.

Any gaps or holes in walls, ceilings, windows, floors and doors that cause unreasonable draughts must be blocked.


As a part of this requirement, landlords will have to block the fireplace or chimney of an open fireplace unless the tenant and landlord agree otherwise.


There is no legal requirement as to who can complete a healthy homes assessment, but there are penalties for not completing a Healthy Homes Assessment correctly.

There is a $500 fine for not completing a HHS compliance statement correctly and/or not including it with the tenancy agreement when it’s needed.

The Tenancy Tribunal may also award exemplary damages, a financial penalty of up to $4000 against the landlord, which is usually awarded to the tenants. This will likely be in cases of not meeting the standards and taking into account the intention of the landlord and the effect non-compliance had on the tenant.

The Tribunal may also award compensation for any material loss and/or general damages for intangible loss, stress, humiliation, and inconvenience suffered by the tenant due to the landlord’s non-compliance.


Because Healthy Home Assessment Heating Requirements are so specific, landlords are encouraged to seek professional, impartial assessment. Purchasing and installing heat pumps is expensive. To avoid :

  1. Putting them in the wrong place and having to relocate them, or
  2. Buying the wrong type and having to replace it, it pays to seek professional advice that’s independent.

Resultz Group New Zealand is not affiliated with any electrical company or heating provider, and so we do not profit from any sales or installation of heating devices.

Most of our assessments take around 60 – 90 minutes to complete on site. Then our technicians prepare a detailed report that takes at least an hour.

Healthy Home Assessment Compliance Statements are highly detailed. This is because there are very specific standards against five broad areas that need to be reviewed and documented.

Source: Tenancy Services

You’ll be given a detailed report that tells you what aspects have failed and what you need to do to meet compliance. In order to remedy these areas you can either:

  1. Resolve them yourself, or
  2.  Engage the services of a professional to do this for you.

If your property is in the management of a rental company, they will likely have a professional network they can call on to remedy issues for you.

Once the work is complete, provide us with documents and invoices to support the remedial action taken. Once we are confident that the home now meets these standards, we’ll issue an updated Healthy Homes Compliance statement. It’s important that work is undertaken by certified, licenced professionals to ensure compliance.

By July 2021 all private landlords must ensure their rental properties comply within 90 days of any new tenancy.

An assessment of several thousand properties since June 2020, found 90% of homes failed some part of the Healthy Homes Standards Assessment.

  1. Insufficient heating in the largest living area,
  2. Extractor fans not externally ducted, and
  3. No plastic ground moisture barrier in homes with enclosed subfloor space are the most common reasons for failing a Healthy Homes Assessment

Failure to comply with new requirements for smoke alarms is another common finding in the several thousand homes assessed.

Any heating device installed before 2018 will quietly possibly not meet the Healthy Homes Standards Assessment. Prior to 2018, there were different requirements as per the Residential Tenancy Act. Today we find heating is often in the wrong location, or wattage is insignificant for the area being heated.

Healthy Homes Inspections for Property Managers

Why choose Resultz Group New Zealand to assess your client’s rental properties?

  • Several thousand properties assessed
  • Qualified Healthy Homes Inspectors & offices NZ Wide
  • Impartial and unbiased assessments
  • IANZ accredited members
  • Peace of mind rental property assessments

Resultz Group New Zealand are members of the International Accreditation New Zealand (IANZ).

International Accreditation New Zealand (IANZ)

IANZ protects the health and wealth of New Zealand by ensuring that the companies who test or inspect the products and services you buy, consume, use or are surrounded by every day, are safe, accurate, and aren't doing us harm.

We do this by ensuring testing laboratories, inspection bodies, building consent authorities and medical imaging providers meet international standards and can demonstrate that they are competent.

Not all laboratories or inspection bodies are accredited, so when you see reports or certificates that carry the IANZ symbol, you can have confidence in results that are trusted in New Zealand.

Although our accreditation pertains to drug testing, in obtaining this we have had to demonstrate the highest standards of testing and compliance.

Our processes and systems have also been audited. As an organisation we have applied the same principles to the Healthy Homes Assessment division of our business, you can have the utmost confidence that we are providing best practice assessments.

If you’re a Residential Property Manager looking for a reliable and impartial service provider for your Healthy Homes Standards Assessments, be sure to give our Managing Director Kyly Combes a call today.

Why Choose The Resultz Group?

Resultz Group’s award-winning team works with landlords and property owners across New Zealand with offices in Auckland, Hamilton, Palmerston North and Christchurch.

We are able to provide Healthy Homes Assessments across New Zealand.

Accurate and Reliable

Our team of healthy homes assessors are trained to identify any non-compliance. We follow strict procedures to ensure our assessments are accurate and reliable.